Step 2

In your website browser type in the unique access code, and you will be directed to the secured cloud storage.

Do not lose this code, as Henrico Photo will not know the code. It is a unique code only known to you. If you lose the code a new passport photo will have to be created.

Step 3

While on the secured cloud storage, verify your unique access code. Please confirm that you are not a robot.

Please take a moment to read the GDPR compliance.

Do not lose this code, as Henrico Photo will not know the code. It is a unique code only known to you. If you lose the code a new passport photo will have to be created.

Step 4

After verifying the reCAPTCHA you are redirected to the next screen where you can download or delete your digital photo.

Do not lose this code, as Henrico Photo will not know the code. It is a unique code only known to you. If you lose the code a new passport photo will have to be created.

Step 5

While on the secured cloud storage, please select download the photo. The photo will be downloaded instantly. Do not delete your photo at this time, as it cannot be restored, a new passport photo will have to be created.

Please take a moment to read the GDPR compliance.

Do not lose this code, as Henrico Photo will not know the code. It is a unique code only known to you. If you lose the code a new passport photo will have to be created.

Step 6

Your photo is downloaded automatically. If the photo is not downloaded automatically, you can click on the link to download it manually.

Please take a moment to read the GDPR compliance.

Do not lose this code, as Henrico Photo will not know the code. It is a unique code only known to you. If you lose the code a new passport photo will have to be created.

Step 7

Verify that your photo has downloaded. You now have your photo on file in the location it has been saved.

After downloading your photo, you have the option to keep it online in the secured cloud storage, for the time specified on the printout, or delete the photo manually.

Please note: If you choose to leave your photo online, it will be deleted after 1 to 6 months, depending on the nationality of your photo.

Do not lose this code, as Henrico Photo will not know the code. It is a unique code only known to you. If you lose the code a new passport photo will have to be created.

Step 8 (optional)

After downloading your photo, you have the option to keep it online in the secured cloud storage, for the time specified on the printout, or delete the photo manually.

To delete your photo, go to the main screen and select delete.

Please note: If you choose to leave your photo online, it will be deleted after 1 to 6 months, depending on the nationality of your photo.

Do not lose this code, as Henrico Photo will not know the code. It is a unique code only known to you. If you lose the code a new passport photo will have to be created.

Step 9 (optional)

Please confirm the deletion.

Please note: If you choose to leave your photo online, it will be deleted after 1 to 6 months, depending on the nationality of your photo.

Do not lose this code, as Henrico Photo will not know the code. It is a unique code only known to you. If you lose the code a new passport photo will have to be created.

Step 10 (optional)

All done. Your photo is deleted from the secured cloud storage. It will still be in your saved files on your computer, tablet or cellphone, where you have selected the previous downloaded photo.

Please note: If you choose to leave your photo online, it will be deleted after 1 to 6 months, depending on the nationality of your photo.

Do not lose this code, as Henrico Photo will not know the code. It is a unique code only known to you. If you lose the code a new passport photo will have to be created.